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St Marylebone Crematorium

Customer Service Team

Hayley McCarthy

Hayley McCarthy
General Manager

As General Manager, I bring over a decade of operational leadership experience. With a strong focus on operational excellence and compassionate care. I lead the team in providing respectful and dignified services to families. I’m dedicated to fostering a supportive environment and ensure that every aspect of the cremation process is handled with professionalism and sensitivity.

Julie Bennett

Julie Bennett
Crematorium Administration

With many years in the customer services industry, I'm an experienced crematorium administrator. Known for my organisational skills and attention to detail, I ensure the smooth operation of the facility, while providing compassionate support to families during difficult times. I'm committed to maintaining the highest standards of care and professionalism.

Lisa Preece

Lisa Preece
Admin & Memorials Advisor

With over 30 years of administrative experience, including 12 years with a respected independent Funeral Directors, I bring compassion, professionalism, and strong interpersonal skills to my work. I consider it a privilege to support families during one of life’s most difficult times, ensuring they feel cared for and at ease every step of the way.

Chapel and Crematorium Team

Phil Novis

Phil Novis
Chapel Attendant and Cremation Technician

I’m a skilled cremation technician and chapel attendant, who has been serving families with compassion for over 25 years. With a focus on dignity and respect, I navigate each process with care and precision. I believe in honouring every life story and supporting families through their journey.

Shane Unwin

Shane Unwin
Cremation Technician

With over 20 years of experience in the funeral service industry, I’m a compassionate cremation technician. I’m dedicated to providing respectful and dignified care, to ensures that each cremation process is handled with the utmost professionalism.

Gardening Team

Alan Wilkins

Alan Wilkins
Head Gardener

I’m the head gardener at St Marylebone crematorium with over 10 years of experience in landscape design and horticulture. Passionate about sustainable practices and biodiversity, I cultivate beautiful and thriving green spaces. I enjoy sharing knowledge with the community and inspiring others to connect with nature.

Lee Harris

Lee Harris
Gardener

I’m a passionate new gardener with a fresh perspective on creating beautiful green spaces. I’m eager to explore the art of gardening and am dedicated to learning and applying sustainable practices. I find joy in nurturing plants and connecting with the community through nature.

FBCA logo Greener Globe Funeral Standard ICCM Institute of Cemetary and Crematorium Management